FAQ

Frequently asked questions on moving and packing

How Do I Get A Moving Estimate?

In Order to get correct moving estimate moving company representative should come to your house and do visual inspection. Without visual inspection the company is not allowed to give the moving estimate due to the regulations of Public Utility Commission. Most of San Diego moving companies provide the information about hourly rates and additional charges if there are any. AZMovingPros does not provide the option to receive flat rate estimate or to get visual inspection for local moves. We base our charges on hourly rate and one time fee which covers fuel, travel time and wrapping materials. 3 hours is the minimum requirement for every move.

When is the best time to move?

In the middle of the month is the best time to move, most families or companies either need to vacate by the first of the month or the end of the month. In addition, but more times than not, it is easier to reschedule during the week than compared to on the weekend, which is the busiest.

Do I Tip The Movers?

Like any other business service, tips are not required. If you feel that the movers did a good job and you wish to reward them, tips are generously accepted; however, you are not obligated.

Can we leave any of our items in drawers or cabinets?

We recommend that all clothes and items be removed from inside the furniture. This includes all desks, dressers, armoires…etc. This makes the furniture much lighter and easier to move. It also limits wear and tear to your furniture during the move. Generally the only items of furniture that can be safely moved with items in them are small light pieces of furniture containing very light belongings inside. Be careful Not to leave fragile items and anything that might spill or leak.

How you can make your move positive ?

One out of every five Californians moves each year. The key to a successful move is preparing properly for it.

Will you assemble or disassemble any of my furniture items?

Yes, we will if it is needed for safe relocation.

When does the time clock start ?

Our time starts when we are at your door and ends when you say “nice job.” There is no charge for the drive time to your door; there is only a charge for the time spent driving from the location of the pick up to the location of the delivery.

Do you have minimum hours ?

Yes. We have a three hour minimum.

Can I purchase additional insurance?

Yes you can. You will need to contact an insurer such asBaker International Insurance or MovingInsurance.com.

Can I pack my china, glass and crystal?

Most people prefer to have their household possessions, especially fragile items, professionally packed by a moving company. However, if you decide to pack these items yourself, remember that the basic principles of good packing include wrapping the items individually, providing plenty of cushioning and making sure of a firm pack.

Be sure to select a sturdy container with a lid. Place a two- or three-inch layer of crushed paper on the bottom of the carton as a cushion. Wrap each item individually with a soft material to provide a safe, protective, “padded nest.” Pack the heaviest items on the bottom and the lighter ones next, filling in empty spaces with crushed paper. Place plates on edge and glassware on rims for maximum protection. Mark the carton “Fragile,” and list the contents on the outside. Be sure to seal the carton with tape.

Can I move jewelry and other valuables?

Items of extraordinary value such as jewelry, money, photographs, antiques and stamp collections can be included in your shipment, provided you notify your AZmovingPro’s agent of these items before packing or moving day. However, we strongly recommend that you carry irreplaceable and expensive articles with you, or make other arrangements for their transport.

In the moving industry, items worth more than $100 per pound are considered to be articles of “extraordinary” value. To be assured that a claim involving these articles is not limited to minimal liability, complete and sign the High-Value Inventory form and sign the “Extraordinary (Unusual) Value Article Declaration” box on the Bill of Lading. If no articles of extraordinary value are included in your shipment, simply write “none” on the High-Value Inventory form and sign it.

Can I move my house plants?

AZmovingPro’s cannot accept responsibility for safely moving your plants, because they may suffer from a lack of water and light as well as probable temperature changes while in the van. You may prefer to transport your house plants in the family car or ship them by plane.

Some states prohibit the entry of all plants, while other states will admit plants under certain conditions; still others have no plant regulations. Be sure to check the regulations of the state to which you’re moving.

Can my possessions be stored temporarily?

If you are unable to take immediate possession of your new residence, your belongings can be stored in a local AZmovingPro’s agent’s warehouse. Our agents throughout the world provide safe storage facilities for holding your goods until you’re ready for them. However, you are responsible for the storage charges, warehouse valuation coverage and final delivery charges from the warehouse.

If your goods are placed in storage, there will be an additional charge for the valuation or insurance coverage provided for your shipment, as mentioned previously. The type of coverage and cost will depend upon whether the shipment is held in storage-in-transit (temporary) or in permanent (long-term) storage. Please ask your agent for information regarding storage arrangements.

How long does it take to move?

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.